Q520 FAQ

NORTH EDGE Q520 FAQ

1. What is the NORTH EDGE Q520 Smart Ring?

The Q520 is a smart health monitoring ring designed to track daily wellness, sleep, activity, and fitness data in a compact and lightweight form factor.

It provides health insights without the need to wear a traditional smartwatch.

2. What health monitoring features does the Q520 support?

The Q520 supports:

  • ECG monitoring
  • Heart rate monitoring
  • Blood oxygen (SpO₂) monitoring
  • Sleep tracking
  • Stress monitoring
  • Activity tracking
  • Calorie tracking
  • Step counting

These features help users better understand their daily health and wellness.

3. Is the Q520 a medical device?

No.

The Q520 is a consumer health wearable device.

All measurements and analysis are intended for personal wellness reference only and should not be used for medical diagnosis or treatment.

4. Does the Q520 support ECG measurement?

Yes.

The Q520 includes an ECG monitoring function that can record heart rhythm data through the ring sensors and companion app.

The results are for wellness reference only.

5. Does the Q520 measure blood oxygen (SpO₂)?

Yes.

The smart ring can monitor blood oxygen levels and display the data through the mobile app.

6. Can the Q520 monitor sleep?

Yes.

The Q520 automatically tracks:

  • Sleep duration
  • Deep sleep
  • Light sleep
  • Sleep quality trends

The data can be reviewed in the companion app.

7. Does the Q520 track heart rate all day?

Yes.

The ring supports continuous heart rate monitoring throughout the day and during sleep.

8. Is the Q520 waterproof?

Yes.

The Q520 is rated 5ATM waterproof, making it suitable for:

  • Hand washing
  • Showering
  • Swimming
  • Daily water exposure

However, prolonged exposure to hot water, steam, saunas, and hot springs is not recommended.

9. Can I swim while wearing the Q520?

Yes.

The 5ATM waterproof rating allows the ring to be worn during swimming and other daily water activities.

10. Does the Q520 require a smartphone app?

Yes.

The ring connects to a companion mobile app via Bluetooth.

The app allows you to:

  • View health reports
  • Synchronize activity data
  • Review sleep records
  • Manage device settings

11. Which phones are compatible with the Q520?

The Q520 supports most smartphones running:

  • Android 6.0 or above
  • iOS 11.0 or above

Compatibility may vary depending on device model and software version.

12. How long does the battery last?

Battery life depends on usage frequency and monitoring settings.

Under normal use, the Q520 can typically operate for several days on a single charge.

13. How do I charge the Q520?

The Q520 uses a dedicated magnetic charging dock.

Simply place the ring onto the charging contacts and connect the charger to a USB power source.

14. Is the Q520 comfortable to wear all day?

Yes.

The lightweight ring design is intended for continuous daily wear, including sleep tracking and activity monitoring.

15. What materials are used in the Q520?

The Q520 typically features:

  • Stainless steel outer shell
  • Skin-friendly inner surface
  • Integrated health monitoring sensors
  • Waterproof sealed construction

This design balances durability and comfort.

16. Can I wear the Q520 while sleeping?

Yes.

In fact, wearing the ring during sleep allows it to provide detailed sleep analysis and overnight heart rate monitoring.

17. Why are my health readings different from medical devices?

Several factors can affect measurements, including:

  • Ring fit and positioning
  • Finger temperature
  • Movement during measurement
  • Skin condition

For best accuracy, wear the ring comfortably and ensure the sensors maintain proper skin contact.

18. How should I maintain the Q520?

To keep the ring in good condition:

  • Clean the sensors regularly
  • Rinse after swimming or exercise
  • Avoid strong impacts
  • Avoid prolonged exposure to hot water or steam
  • Charge regularly to maintain battery health

19. What is included in the package?

The package typically includes:

  • NORTH EDGE Q520 Smart Ring
  • Magnetic Charging Dock
  • Charging Cable
  • User Manual
  • NORTH EDGE Branded Packaging

Contents may vary slightly by region.

20. What warranty does NORTH EDGE provide?

NORTH EDGE provides after-sales support for manufacturing defects under normal use conditions.

If you experience any issues, please contact customer support and provide:

  • Order number
  • Product model
  • Photos or videos of the issue
  • A brief description of the problem

Our support team will review your case and provide a solution as quickly as possible.