MARS 5 FAQ

NORTH EDGE MARS 5 FAQ

1. What type of watch is the NORTH EDGE MARS 5?

The MARS 5 is a multi-function outdoor smartwatch designed for fitness tracking, health monitoring, and everyday use.

It combines sport modes, 24/7 health data tracking, and smart notifications in one device.

2. What health features does the MARS 5 support?

The MARS 5 includes:

  • 24/7 heart rate monitoring
  • Blood oxygen (SpO₂) tracking
  • Sleep tracking (deep/light sleep analysis)
  • Step counter (3D pedometer)
  • Calorie and distance tracking

It helps you monitor your daily fitness and health status in real time.

3. Does the MARS 5 support ECG or medical-grade functions?

No.

The MARS 5 is a fitness and wellness device.

All data is for reference only and should not be used for medical diagnosis or treatment.

4. Does the watch support Bluetooth calling and notifications?

Yes.

After connecting with your smartphone, you can:

  • Receive call notifications
  • View message/app alerts
  • Control music playback
  • Sync activity data with the mobile app

5. Does the MARS 5 have built-in GPS?

No.

The MARS 5 does not have independent GPS hardware.

It can use your phone’s GPS through the connected app for route tracking.

6. Is the MARS 5 waterproof?

Yes.

It has 50M (5ATM) water resistance, suitable for:

  • Hand washing
  • Rain
  • Swimming (surface swimming)
  • Daily water exposure

Not recommended for:

  • Diving
  • Hot showers
  • Saunas or hot springs

7. Can I swim with the MARS 5?

Yes.

It supports swimming activities, but please ensure:

  • Buttons are not pressed underwater
  • The watch is properly secured before entering water

8. How long does the battery last?

Battery life depends on usage, including:

  • Heart rate monitoring frequency
  • Screen brightness
  • Notifications
  • Sport tracking usage

Under normal usage, it supports several days of operation per charge cycle.

9. How do I charge the MARS 5?

The MARS 5 uses a magnetic charging cable.

A full charge typically takes around 2–3 hours.

10. What app does the MARS 5 use?

The watch pairs with the official companion app (SunnyFit / app may vary by region).

Through the app you can:

  • View health data
  • Sync workout records
  • Adjust watch settings
  • Track long-term progress

11. Is the screen easy to read outdoors?

Yes.

The MARS 5 uses a clear display designed for outdoor visibility, with a backlight for low-light environments.

12. What sports modes does the MARS 5 have?

It supports multiple sport modes such as:

  • Running
  • Walking
  • Cycling
  • Gym workouts
  • Outdoor training
  • Other fitness activities

13. Is the MARS 5 a medical device?

No.

It is a consumer fitness smartwatch.

All readings are for reference only and cannot replace professional medical equipment.

14. How should I maintain the MARS 5?

To keep the watch in good condition:

  • Clean the watch regularly
  • Rinse after swimming or sweat exposure
  • Avoid hot water, steam, or sauna use
  • Avoid strong impacts
  • Charge regularly to maintain battery health

15. What is included in the package?

The package typically includes:

  • NORTH EDGE MARS 5 Watch
  • Magnetic charging cable
  • User manual
  • NORTH EDGE branded watch box

Contents may vary slightly by region.

16. Is MARS 5 a smartwatch or a fitness tracker?

It is a fitness smartwatch.

It offers:

  • Health tracking
  • Sports modes
  • Notifications

But does NOT support:

  • SIM card calls
  • Full app ecosystem like Apple Watch
  • Advanced standalone GPS navigation

17. Why is my heart rate / SpO₂ reading different from other devices?

Differences may occur due to:

  • Wearing position
  • Skin contact tightness
  • Movement during measurement
  • Environmental conditions

For best accuracy, wear the watch snugly and remain still during measurement.

18. How should I maintain the MARS 5?

  • Keep the watch clean and dry after use
  • Rinse after swimming or heavy sweating
  • Avoid hot water or steam exposure
  • Keep sensors clean for accurate readings
  • Charge before battery fully drains

19. What is included in the package?

The package includes:

  • NORTH EDGE MARS 5 Watch
  • Magnetic charging cable
  • User Manual
  • NORTH EDGE Branded Watch Box

20. What warranty does NORTH EDGE provide?

NORTH EDGE provides after-sales support for manufacturing defects under normal use conditions.

If you experience any issues, please contact customer service and provide:

  • Order number
  • Product model
  • Photos or videos of the issue
  • Description of the problem

Our team will review and provide a solution as soon as possible.