ET570 FAQ

NORTH EDGE ET570 FAQ

1. What type of watch is the NORTH EDGE ET570?

The ET570 is a health-focused smartwatch designed for fitness tracking, wellness monitoring, and everyday smart connectivity.

It combines health management features, Bluetooth calling, and multiple sports modes in one device.

2. What health features does the ET570 support?

The ET570 includes:

  • ECG monitoring
  • HRV (Heart Rate Variability) analysis
  • Heart rate monitoring
  • Blood oxygen (SpO₂) monitoring
  • Blood pressure monitoring
  • Body temperature monitoring
  • Sleep tracking
  • Stress monitoring
  • Fatigue detection
  • Women's health tracking
  • BMI and body composition analysis

These features help users better understand their daily wellness and fitness status.

3. Does the ET570 measure blood glucose?

The ET570 includes a non-invasive blood glucose estimation feature according to the product specifications.

However, the data is intended for wellness reference only and should not be used for medical diagnosis or treatment decisions.

4. Is the ET570 a medical device?

No.

The ET570 is a consumer smartwatch designed for health and fitness monitoring.

All measurements are for reference purposes only and cannot replace professional medical equipment or medical advice.

5. Does the ET570 support Bluetooth calling?

Yes.

After connecting to your smartphone via Bluetooth, you can:

  • Make and receive calls
  • Receive notifications
  • View call reminders
  • Sync health data

6. What display does the ET570 use?

The ET570 features a 1.39-inch HD full-touch display with a resolution of 360 × 360 pixels, providing clear visibility and smooth operation.

7. Is the ET570 waterproof?

Yes.

The ET570 is rated IP68 waterproof, making it suitable for:

  • Hand washing
  • Rain
  • Sweat
  • Daily water exposure

However, it is not recommended for:

  • Diving
  • Hot showers
  • Saunas
  • Hot springs

8. Can I swim with the ET570?

The ET570 is designed for daily waterproof protection.

For long-term reliability, swimming and prolonged underwater activities are not recommended under the IP68 rating.

9. Does the ET570 support sports modes?

Yes.

The watch includes multiple sports modes for tracking various indoor and outdoor activities and fitness exercises.

10. Does the ET570 have GPS?

No.

The ET570 does not include standalone GPS hardware.

When connected to a smartphone, it can use the phone's GPS through the companion app for activity tracking.

11. What smart functions does the ET570 offer?

The ET570 includes:

  • Bluetooth calling
  • Call reminders
  • Message notifications
  • Music control
  • Camera control
  • Stopwatch
  • Countdown timer
  • Alarm clock
  • Calculator
  • Flashlight

12. What is AI Medical Diagnosis?

The ET570 includes an AI health analysis feature that evaluates collected wellness data and provides health-related insights.

The results are intended for personal wellness reference only and should not be considered medical advice.

13. What materials are used in the ET570?

The ET570 features:

  • Alloy case
  • Stainless steel components
  • PC + ABS bottom cover
  • Silicone or leather strap (depending on version)

This combination provides durability while maintaining comfort for everyday wear.

14. What phones are compatible with the ET570?

The ET570 supports:

  • Android 6.0 and above
  • iOS 11.0 and above

Most modern smartphones can connect without issues.

15. How long does the battery last?

The ET570 is equipped with a 340mAh battery.

Actual battery life depends on:

  • Bluetooth calling frequency
  • Screen brightness
  • Health monitoring frequency
  • Notification volume

16. How do I charge the ET570?

The watch uses a magnetic charging cable.

Simply align the charger with the charging contacts on the back of the watch.

17. Why are my health readings different from medical devices?

Factors that may affect readings include:

  • Wrist position
  • Sensor contact
  • Skin condition
  • Movement during measurement
  • Environmental conditions

For best results, wear the watch snugly and remain still during measurements.

18. How should I maintain the ET570?

To keep the watch in good condition:

  • Clean the sensors regularly
  • Keep the watch dry after water exposure
  • Avoid hot water, steam, and saunas
  • Avoid strong impacts
  • Charge the battery regularly

These steps help maintain measurement accuracy and battery performance.

19. What is included in the package?

The package typically includes:

  • NORTH EDGE ET570 Watch
  • Magnetic Charging Cable
  • User Manual
  • ECG Reminder Card
  • NORTH EDGE Branded Watch Box

Contents may vary slightly by region.

20. What warranty does NORTH EDGE provide?

NORTH EDGE provides after-sales support for manufacturing defects under normal use conditions.

If you experience any issues, please contact customer support and provide:

  • Order number
  • Product model
  • Photos or videos of the issue
  • Description of the problem

Our team will review your case and provide a solution as quickly as possible.