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TERRAX FAQ

1. What is the case size & material of the TERRAX?

Size:
Case diameter: 45mm
Glass size: 36.9mm
Lug-to-Lug Length: 54mm
Case thickness: 12.5mm
Strap width: 24mm
Strap length: 270mm
Net weight of watch: ≈43g

Material:
ABS case
FSTN screen
Ultra-lightweight nylon knit strap (only 5 grams)

It is a minimalist timepiece born for the wild — pure outdoor watch, back to basics. Made for the mountains. Built for the wild.

2. What type of watch is the NORTH EDGE TERRAX?

The TERRAX is a pure outdoor watch designed with the philosophy of "Travel Light" — a minimalist timepiece born for the wild. Nature needs no complications. Neither does time. With upgraded eco-friendly materials, lightweight comfort, and nature-inspired colors, it is FIELD READY and TIME SIMPLIFIED, built for daily adventures and the great outdoors.

3. What about the buttons?

The TERRAX is equipped with real physical buttons — LIGHT, MODE, START, and RESET. Real buttons don't quit: whether you're wearing thick gloves, have wet hands, the TERRAX works every time, easy to click.

4. What modes does the TERRAX support?

The TERRAX features five operating modes: Chronograph (Timekeeping) Mode, Alarm Mode, Stopwatch Mode, Dual Time, and Countdown Timer. In any mode, press MODE to cycle through the different operating modes.

5. What about the stopwatch?

The TERRAX features a 1/100-second stopwatch with a measurement range of 23 hours, 59 minutes, and 59.99 seconds. It supports split timing (LAP/SPLIT) for recording intermediate times. Upon reaching the maximum time, the stopwatch automatically restarts timing from zero.

6. What about the alarm?

The TERRAX supports alarm and hourly time signal functions, plus a snooze function. When the alarm sounds, it rings for 10 seconds then stops automatically; if not stopped, it repeats every 5 minutes, up to 6 additional times. The Snooze (SNZ) function indicator is displayed when enabled.

7. What about the countdown timer?

The countdown timer has a setting range of 1 minute to 24 hours (maximum 24 hours). When the countdown reaches zero, an alarm sounds for approximately 15 seconds. Press any button to stop it, and the countdown automatically resets to the initially set start time.

8. Does the TERRAX support dual time?

Yes. The TERRAX features a Dual Time (world time) mode for viewing time in two time zones, with simple one-key switching.

9. What about the calendar and time format?

The TERRAX features a 13-digit time display showing hour, minute, second, year (2000–2099), month, date, and day of the week. It supports both 12-hour and 24-hour formats, with a fully automatic calendar.

10. What about the backlight?

The TERRAX features LED backlight (press LIGHT to illuminate). At night, the military-grade green glow lights up the full dial instantly — the last light you'll ever need.

11. Is the TERRAX waterproof?

Yes. The TERRAX has a water resistance rating of 50M (5 ATM), making it suitable for: Daily hand washing, Swimming, Rain, Daily exposure to water. Always avoid: Hot water, High pressure, Chemicals.

12. Can I swim with the TERRAX?

Yes. With a 5 ATM water resistance rating, the TERRAX supports swimming.

13. What about the strap?

The TERRAX comes with an ultra-lightweight nylon knit strap — the strap is only 5 grams. It is elastic, comfortable, and breathable, with a 24mm replaceable design. Two-tone color options are available: Black Knit Nylon Strap and Green Knit Nylon Strap.

14. What battery does the TERRAX use?

The TERRAX uses a CR2025 battery. Working voltage: 3.0V. Working temperature range: -10°C to +60°C.

15. What colors are available?

The TERRAX is available with two nylon knit strap colors — Black and Military Green, both with nature-inspired styling.

16. Is the TERRAX suitable for outdoor activities?

Yes. With its lightweight build (≈43g), physical buttons that work with thick gloves and wet hands, military-grade glow, and 5 ATM water resistance, the TERRAX is built for the mountains and the wild — camping, hiking, fishing, and everyday outdoor wear.

17. What is included in the package?

The package typically includes:
NORTH EDGE TERRAX Watch
User Manual
Original Gift Box
Warranty Card (Scan the provided QR code to follow our social media, or visit our official website and click "After-Sales Service" to register your warranty information.)

18. How can I contact NORTH EDGE Customer Support?

Email: info@northedgewatches.com
You can also start a chat by clicking the "CHAT" icon on the (https://northedgewatches.com) website.