MARS FAQ

NORTH EDGE MARS FAQ

1. What type of watch is the NORTH EDGE MARS?

The MARS is a lightweight outdoor digital sports watch designed for daily fitness, running, and outdoor activities.

2. What is the display type of the MARS?

The MARS uses an FSTN screen, which remains clearly visible in strong sunlight.

3. What functions does the MARS have?

The MARS includes:

  • Time display
  • Alarm
  • Stopwatch
  • Countdown timer
  • Calendar
  • Pedometer
  • Calories tracking
  • Dual time mode
  • Time reminders

4. Is the MARS waterproof?

Yes. Rated 50M water resistant, suitable for hand washing, rain, swimming, and daily water exposure. Not suitable for diving or hot water.

5. Can I swim with the MARS?

Yes, it supports surface swimming under its 50M water resistance rating.

6. What materials is the MARS made of?

  • ABS case
  • TPU strap
  • Plexiglass crystal

7. How is the MARS operated?

It uses 4-button operation, allowing easy switching between modes and settings.

8. Is the MARS shockproof?

Yes. Designed for outdoor and sports use with shock resistance.

9. How heavy is the MARS?

The watch weighs only 48g, making it lightweight and comfortable for long-term wear.

10. What is the size of the MARS?

22mm × 44mm × 15mm 

11. How should I clean and care for the MARS?

  • Wipe with a soft, dry cloth to remove dirt and sweat
  • Avoid chemical cleaners or solvents
  • Keep strap and case dry after water exposure

12. Does the MARS have a backlight?

Yes. The watch supports visibility in low-light conditions.

13. How accurate is the MARS?

It provides stable and reliable timekeeping with normal minor deviations.

14. How long does the battery last?

The battery is designed for long-term use with power-saving performance. Duration depends on function usage.

15. How do I maintain the battery?

Replace the battery when performance drops. Avoid storing the watch in extreme temperatures or high humidity to extend battery life.

16. Does the MARS track steps?

Yes, the built-in accelerometer records steps accurately during daily activity.

17. Does the MARS track calories?

Yes, it estimates calories burned based on recorded movement.

18. Does the MARS support dual time?

Yes. It supports two time modes for tracking time in different locations.

19. What is included in the package?

  • NORTH EDGE MARS Watch
  • User Manual
  • NORTH EDGE Branded Box

20. What warranty does NORTH EDGE provide?

NORTH EDGE provides after-sales support for manufacturing defects under normal use conditions.

If you experience any issues, please contact customer support and provide:

  • Order number
  • Product model
  • Photos or videos showing the issue
  • A brief description of the problem

Our support team will review your case and provide a solution as quickly as possible.