TERRAX FAQ
NORTH EDGE TERRAX FAQ
1. What type of watch is the NORTH EDGE TERRAX?
The TERRAX is a rugged outdoor digital sports watch designed for hiking, camping, travel, and daily use.
It focuses on durability, readability, and essential outdoor timing functions.
2. What functions does the TERRAX have?
The TERRAX includes:
- Time (hours, minutes, seconds)
- Date and weekday display
- Stopwatch (1/100 second precision)
- Countdown timer
- Multiple alarms
- Hourly chime
- World time / dual time
- 12/24-hour format
- LED backlight
- Auto calendar
3. Is the TERRAX waterproof?
Yes.
The TERRAX has 50M (5ATM) water resistance, suitable for:
- Hand washing
- Rain
- Shower splashes
- Surface swimming
Not suitable for:
- Diving
- Hot showers
- Sauna or hot springs
4. Can I swim with the TERRAX?
Yes, it supports surface swimming.
However, always ensure:
- Buttons are not pressed underwater
- The watch is properly sealed before entering water
5. Does the TERRAX have a backlight?
Yes.
It features a bright LED backlight for easy reading in darkness or low-light outdoor environments.
6. Does the TERRAX support world time?
Yes.
It supports dual time / world time function, making it convenient for travel and international use.
7. Is the display easy to read outdoors?
Yes.
The TERRAX uses a clear digital display designed for outdoor visibility, even under strong sunlight.
8. What materials is the TERRAX made of?
The TERRAX typically uses:
- ABS resin case
- Acrylic crystal (watch glass)
- TPU / nylon strap (depending on version)
- FSTN LCD display
This combination ensures durability and lightweight comfort.
9. What battery does the TERRAX use?
It uses a CR2025 button battery, which is replaceable.
Battery life depends on usage, especially:
- Backlight frequency
- Alarm usage
- Stopwatch/timer usage
10. How long does the battery last?
Under normal usage, the battery can last approximately 8-13months.
11. Is the TERRAX suitable for outdoor sports?
Yes.
It is designed for:
- Hiking
- Camping
- Running
- Cycling
- Outdoor work
- Travel
Its button-based design also works well with gloves or wet conditions.
12. Is TERRAX a smartwatch?
No.
The TERRAX is a traditional digital outdoor watch, not a smartwatch.
It does NOT support:
- Bluetooth connection
- Mobile apps
- Notifications
- Charging cables
Its advantage is simplicity + long battery life + reliability.
13. Is the watch heavy?
No.
The TERRAX is lightweight (around 40g+ range depending on strap version), making it comfortable for long outdoor use.
14. How should I maintain the TERRAX?
To keep the watch in good condition:
- Rinse after exposure to seawater or sweat
- Keep the watch glass clean
- Avoid hot water or steam
- Avoid strong impacts
- Replace battery when needed
15. What is included in the package?
The package typically includes:
- NORTH EDGE TERRAX Watch
- User Manual
- NORTH EDGE Branded Watch Box
Contents may vary slightly by region.
16. Why does my watch show condensation inside the glass?
Temporary condensation can happen when there is:
- Sudden temperature change
- High humidity exposure
If it disappears quickly, it is usually normal.
If moisture persists, please contact support.
17. Is the TERRAX suitable for diving?
No.
It is suitable for swimming and surface water activities only.
For professional diving, we recommend NORTH EDGE dedicated dive series.
18. How should I maintain the TERRAX?
- Keep the watch clean and dry after use
- Rinse after saltwater exposure
- Avoid pressing buttons underwater
- Avoid extreme heat environments
- Replace battery when needed
19. What is included in the package?
The package includes:
- NORTH EDGE TERRAX Watch
- User Manual
- NORTH EDGE Branded Watch Box
20. What warranty does NORTH EDGE provide?
NORTH EDGE provides after-sales support for manufacturing defects under normal use conditions.
If you experience any issue, please contact customer support and provide:
- Order number
- Product model
- Photos or videos of the issue
- Description of the problem
Our team will review and provide a solution as soon as possible.
