MERCURY FAQ

NORTH EDGE MERCURY FAQ

1. What type of watch is the NORTH EDGE MERCURY?

The MERCURY is a multifunctional digital outdoor sports watch designed for daily use, travel, and outdoor activities.

It combines world time, stopwatch, countdown timer, alarms, and backlight functions in a durable design.

2. What functions does the MERCURY have?

The MERCURY includes:

  • World time (multiple time zones)
  • Stopwatch (1/100 second precision)
  • Countdown timer
  • Multiple alarms (up to 5 sets)
  • Hourly chime
  • LED backlight
  • Auto calendar
  • 12/24-hour format

It is designed for practical everyday time management.

3. Is the MERCURY waterproof?

Yes.

The MERCURY has 50M (5ATM) water resistance, suitable for:

  • Hand washing
  • Rain
  • Shower splashes (cold water only)
  • Swimming (surface swimming)

Not recommended for:

  • Diving
  • Hot showers
  • Saunas or hot springs

4. Does the watch support world time?

Yes.

It supports world time across 24 time zones, making it convenient for travel, business trips, and international communication.

5. Does the MERCURY have a backlight?

Yes.

It features an LED backlight that allows clear visibility in low-light or night environments.

Some versions also support auto backlight depending on settings.

6. Is the display easy to read?

Yes.

The MERCURY uses a clear digital display designed for outdoor readability, combined with luminous hands for low-light conditions.

7. What material is the watch made of?

The MERCURY typically uses:

  • Zinc alloy case
  • TPU waterproof strap
  • Mineral glass (scratch-resistant surface)

This makes it durable for outdoor and daily use.

8. What battery does it use?

It uses a CR2016 button battery, which is replaceable.

Battery life depends on usage (especially backlight and alarm frequency).

9. How long does the battery last?

Under normal usage, the battery can last approximately 8-13 months, depending on how frequently functions like backlight and alarms are used.

10. What is included in the package?

The package typically includes:

  • NORTH EDGE MERCURY Watch
  • User Manual
  • NORTH EDGE Branded Watch Box

Contents may vary slightly by region.

11. Is MERCURY suitable for sports and outdoor use?

Yes.

It is suitable for:

  • Running
  • Hiking
  • Gym workouts
  • Travel
  • Daily wear

Its lightweight and durable structure makes it practical for active lifestyles.

12. Is MERCURY a smartwatch?

No.

The MERCURY is a digital sports watch, not a smartwatch.

It does not support:

  • Bluetooth connection
  • Mobile apps
  • Call functions
  • Notifications

Its advantage is simplicity and long battery life.

13. How do I switch time formats?

You can switch between:

  • 12-hour format
  • 24-hour format

directly through the watch settings.

14. How should I maintain the MERCURY?

To keep the watch in good condition:

  • Rinse with fresh water after swimming
  • Keep the watch glass clean
  • Avoid strong impacts
  • Avoid hot water, steam, or sauna exposure
  • Replace the battery when needed

15. What is included in the package?

The package includes:

  • NORTH EDGE MERCURY Watch
  • User Manual
  • NORTH EDGE Branded Watch Box

Contents may vary slightly by region.

16. What warranty does NORTH EDGE provide?

NORTH EDGE provides after-sales support for manufacturing defects under normal use conditions.

If you experience any issue, please contact customer service with:

  • Order number
  • Product model
  • Photos or videos of the issue
  • Short description of the problem

Our team will review and provide a solution as soon as possible.